Free of terminal equipment rental (CPE) 300 baht / month / device (excluding VAT) and the equipment insurance fee 2,500 baht (excluding VAT). In case of cancellation of the C internet service, the device must returned to CAT Customer Service Office on the day of cancellation. If the device is lost or damage caused by the intentional act or caused by the negligence of the service users or servants of the user. The user is responsible for compensation of the damage as the price of the damage but not more than market price at that time.
If the user applies during the billing cycle the service fee and usage rights are calculated according to the number of days the user actually used (Prorate) from the date of application until the end of the billing cycle.
Customers who are entitled to waive the entrance fee, installation fee 2,000 baht, registration fee 1,500 baht, must use the service at least 12 billing cycles if the service is cancelled before due, the user has to pay the installation and registration fee. At the rate that has been deducted according to the proportion that the user has used the service before.
User cannot change the speed less than speed of the package until the end of contract. In case of changing speed or package. The company will charge 1,000 bath/time.
For the “Super Speed Plus” promotion for C internet service, the installation point must be in the coverage service area of optical fiber pairs by measuring the distance from Distribution / split point (Closure / Splitter) not more than 500 meters if the optical fiber distanced exceed the limit , customer has to pay fee 20 baht per meter.
For internal cable pairs/ wiring not more than 10 meters and UTP cables within 1 meter.
C internet service is a high-speed broadband internet service. The quality and speed depend on the number of users at that time and the distance between the Internet network and the user's location. Also the quality and performance of connected equipment including the website servers visited, especially foreign websites, may result in lower connection speeds than those specified in the selected package.
Recommendations for customers to use their best.
1. Using a Wi-Fi signal, the device should support Wi-Fi both 4 GHz and 5 GHz / 5GHz ac.
Using a LAN cable such as a computer that has a LAN channel must support the speed of 1 Gbps.
The company reserves the right to amend any details or promotion conditions without prior notice.